Employment History:
Adjunct Professor, Business Department, Santa Monica College, (2008-Present); Managing Director, Conduit Consulting LLC (2002-Present); Vice President of Corporate Development, SONY (2000-2001); Vice President of Corporate Development and Strategic Planning, eMemories (2000); Practice Area Manager, Senior Strategy Consultant, Organization Strategy and Change Group, PricewaterhouseCoopers (1996-2000); Freelance Line Producer, Production Manager, Marketing Consultant (1992-1994); General Manager, Line Producer, Production Manager, Imagine One Productions (1989-1992); Creative Producer, Account Coordinator, Courtlemagne Communications (1988-1989); Department Manager, Lead Sales Associate, Sales Associate, Bullock’s Departments Stores (Federated Group) (1984-1988)

Published Works:
Author, “Entertainment/Media Industry and BioPharma Industry Application Sections of Organization Performance Model Field Guide” Price Waterhouse (1999); Author, “Organization Design Overview for Intro to Strategy Training Course,” Price Waterhouse (1998); Author, “Value Based Management Overview for Intro to Strategy Training Course, Price Waterhouse (1998); Co-Author, “Full Value Procurement and Marketing Business Process Applications Sections to Shared Services Methodology, Price Waterhouse (1998); Contributing Author, “Full Value Procurement Methodology, Price Waterhouse (1997-1998); Co-Author, “Entertainment Value-Based Management Toolkit,” Price Waterhouse (1997); Co-Author, “Merger Integration Methodology, Price Waterhouse (1997); Contributing Author, “Managing the Corporate Center White Paper” (1997); Contributing Author, “Reengineering for Revenue White Paper” (1997)

Public Speaking Experience:
Evaluating Contractor Performance, U.S. Federal Government Agency (2011); Strategic Sourcing, U.S. Federal Government Agency (2011); M&A in the Corporate World, Alliance of Merger & Acquisition Advisors (AM&AA) Annual Conference (2009); Leadership Impact on Organizational Performance, Notre Dame de Namur University (2008); Customer Acquisition, Notre Dame de Namur University (2008); Using Surveys to Improve Organizational Performance, Notre Dame de Namur University (2008); Broadcast-format Advertising, Mills College (2008); Investor Relations, Mills College (2008); Presenter, Enhancing Transaction Value, Alliance of Merger & Acquisition Advisors Annual Conference (2007); Enhancing Transaction Value, VERCOR Advisors Annual Conference (2007); Who Holds The Reins?, Global Society for Asset Management (G-SAM) Annual Conference (2003)

Why She is an Expert:
I am committed to adhering to the highest ethical standards, enhancing multi-disciplinary knowledge and maintaining cutting-edge skills. These enable me to independently and expertly review and assess each client’s situation from various stakeholders’ perspectives, then provide insightful guidance and innovative solutions.

Best Advice:
Anyone who wants to be a management consultant should first gain hands-on management experience working full time in a business, having responsibility for hiring and firing as well as profit and loss. Then, when working with clients, he or she should be mindful of each one’s particular goals, capabilities and needs.

Passionate about:
Creating value for my clients.

Biography Excerpt:
Management consultants advise clients on business-related strategic, operational and financial matters. Ideally, the consultant has the kind of savvy that comes from years of hands-on experience combined with cross-functional training: a deep knowledge of interdependencies, adeptness using a wide variety of tools and methodologies, and good judgment. Jillian Alexander is one of this rare breed. Her experience, skills and knowledge enables her to take a nuanced approach when advising clients, devising strategies, and implementing practical solutions to real world problems. Being profitability and customer-focused, Ms. Alexander has developed and uses proven approaches that have not only helped clients envision new products and services, develop award-winning business plans and marketing campaigns, increase revenue, and operate efficiently, but also achieve and maintain top performance.

     

Cambridge Who's Who: What is the most significant issue facing your profession today?  
MS. JILLIAN ALEXANDER MBA, CM&AA, CHRC:  There is a widely held perception that a consultant is a freelancer or temporary employee, and that few add value. This stems from two sources. In recent years, individuals who were unemployed or underemployed began referring to themselves as a “consultant.” In addition, for many years the largest consulting firms would deploy recent top-tier MBA school graduates, often having little to no relevant work experience, to client sites, intending that these smart individuals would solve clients’ problems. Yet, too frequently, these inexperienced consultants wasted considerable client time and delivered theoretical solutions that were neither client specific, nor reasonably implementable.

What short-term and long-term career goals are you currently pursuing?
My long-term goal is to build Conduit Consulting into a well-established strategic management consultancy. My short-term goal is to serve more clients worldwide via speaking engagements, providing expert-witness testimony, as well as advising on creative innovation, strategic planning, corporate and business transactions, organization design, business model development, strategic sourcing, marketing and neuro-economics.

What lessons have you learned as a professional in your field?
Early in my management career I learned it is necessary to tailor communications based on the audience.